Runner and coach accounts

In KULG, you can sign up as a runner (athlete) or coach. You can create one account or both with the same email, without having to log out and you can switch between them in one tap under your avatar in the header. Your runner account shows runner features, and your coach account shows coach features.

Creating a second account

• Coaches can track their own running: tap your avatar and choose Join as a runner. You'll go through runner onboarding and can then follow your own activities as a runner.

• Runners who are also coaches can start coaching: tap your avatar and choose Join as a coach. You'll go through coach onboarding and can then start coaching other runners.

Switching between accounts

Tap your avatar to open the account menu. If you have both accounts, you'll see Runner account and Coach account there — tap the one you want to switch to. Help and Log out are in the same menu.

When you log in, KULG opens the account you created first. Soon you'll be able to choose your default account yourself.

Coaches who already tracked their own runs

If you were a coach who also tracked your own activities before runner and coach accounts were separated, we've automatically split your account into two: a coach account and a runner account. There's nothing you need to do. If you're on a paid coach plan, it stays on your coach account, and your runner account starts on the free plan.

Plans and billing

• A plan for each account: you can subscribe to a paid plan on your runner account, your coach account, or both. Your coach account shows coach plans, and your runner account shows runner plans. See How can I upgrade or downgrade my plan?

• Free trial: the 14-day KULG trial applies to the first account you create.

• Stopping a paid plan: choose the free plan for that account. You keep your data, and get full access again once you start paying. See How can I cancel my subscription?

• Billing overview: tap Billing overview on the Billing page to see all your plans and extra services, view past invoices and manage your payment methods. You can use a different payment method for your runner and coach subscriptions. Billing overview is available in the web app on desktop and mobile browser, not yet in the mobile apps.

• Extra services: KULG also offers a 4-week training plan, KULG Run Club membership and a Coach bundle. See How much does KULG cost? for details. To request a service, write to support@kulg.io — soon you'll be able to order it from the Billing page.

If you have questions or need help with your account, you can always reach our support team from KULG in-app chat or support@kulg.io.